SHIPPING & RETURNS

Welcome to Jo Harrison, where we're committed to providing a smooth and hassle-free shopping experience. Our shipping and delivery policy is designed to help you understand how we handle the shipment of your orders.

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Shipping Methods:

We offer three shipping options:

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1.Standard Shipping (3-7 business days): 

Our most economical choice for delivery within a reasonable time frame.

 

2.Express Shipping (2-3 business days):

For those who need their orders a bit faster.

3.International Shipping:

Please contact us for specific rates and estimated delivery times if you're ordering from outside the country.

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Shipping Costs:

Your shipping cost is determined by factors such as the weight and size of your order, your chosen shipping method, and your delivery address. The exact cost will be displayed during the checkout process.

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Order Processing:

We aim to process all orders within 1-2 business days, excluding weekends and holidays. If you place an order after 1:00 PM (local time), it will be processed on the following business day.

Delivery Times:

Delivery times are approximate and may vary depending on your location and the shipping method you select. While we strive for prompt delivery, we cannot control any potential carrier delays.

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Order Tracking:

Upon shipment, you will receive a unique tracking number via email or SMS or MAIL to keep an eye on your order's progress.

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International Shipping:

For international orders, please be aware that customs and import duties may apply in your country, and these are the responsibility of the recipient.

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Returns and Exchanges:

If you are not satisfied with your purchase, please refer to our Returns and Exchanges Policy for instructions on how to return your item for a refund or exchange.

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Address Accuracy:

To ensure a successful delivery, please verify the accuracy and completeness of your shipping address. We cannot be held responsible for orders sent to incorrectly provided addresses.

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Delivery Issues:

If you encounter any problems with the delivery of your order, please don't hesitate to contact our customer support team within 7 days of the expected delivery date.

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Contact Information:

For any inquiries or further assistance, our customer service team is here to help. Reach out to us at 07429118133.

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Policy Updates:

We reserve the right to update our shipping and delivery policy as necessary, with any changes posted on our official website.

By placing an order with Jo Harrison, you acknowledge and accept this shipping and delivery policy.